Frequently Asked Questions

Don't worry, send us what you have and tell us your special requirements is okay. If you don't have a logo, our professional art team can help you design one for free. 

All products are inspected by us before shipping, if there is any error or defect in the items, it will be corrected at no cost to you . In addition,  As soon as we receive an order our team immediately goes to work on finalizing the art and the factory equipment for you. If the problem is not a result of a defective product  , once an order enters production , we are unable to cancel or make any change to your order .  

Unlike other companies, we have a direct connection to the factory, which means factory direct prices for you.  A quote can be provided to you as soon as you contact us.

Once you buy the product, all artwork is yours and we won't use your logo for any other customer . We can also supply you with the original vector art, if you need it .

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